Pulling together compelling help and informative tutorials from your screen captures couldn't be easier – and it takes minutes... not hours!
HelpBurner's editing tools let you quickly build effective and engaging help around your screen captures. HelpBurner already has all the tools you need, so you won’t need to waste time swapping to other applications. You can add headings, rich-text areas, links, image annotations and other steps quickly and easily to explain concepts and provide step-by-step instructions.
HelpBurner provides you with all the tools, whatever your requirements. Whether it’s putting together a short tutorial explaining how to get the most out of your product, a quick step-by-step guide to e-mail to your users, or a full user guide or manual, HelpBurner can do it all to suit your specific requirements.
Whatever you create in HelpBurner you can publish anywhere - blogs, web, PDF, e-mail (with more to come). Your content is King and you won’t need to make any changes to publish to different formats. You only need to build it once and then you can publish it many times, to many different places and it all looks and works the same.
HelpBurner creates beautiful, usable help for your users, full-stop. HelpBurner takes care of publishing your help beautifully so that you can focus on creating great content for your users. From the image annotations to the great publishing templates and everything in-between, users will find your help a joy to use.
What would a modern tool be without tagging? Tagging makes your help topics and tutorials immediately searchable and search engine friendly, which helps your users to find what they need quickly. Help topics are also indexed in Google and other search engines, which attracts traffic and interest to your website.
One of the greatest things about the web is hyperlinks - making relevant information available to users with a simple click. HelpBurner fully supports hyperlinks so you can link text and topics to other topics, websites or any other type of link. Linking topics is a simple and effective way to help users find the right information, by letting them easily navigate their way through the help.
Having good help at your users’ fingertips is like having you right there, guiding them along, every step of the way. HelpBurner makes it easy for you to create user-friendly help. You can get rid of the old, stuffy manuals that no-one reads and welcome in the future in help: help 2.0.
HelpBurner's user interface is simple and intuitive to use. It’s been designed specifically with ease-of-use in mind from the get-go, so that you and your users can get straight down to what's important. HelpBurner’s intuitive user interface is focussed on letting you create great content, not wrestling with poorly designed software that you almost need another help manual for just to get you started!
New releases are made every two weeks and they're developed based on our customers’ feedback. See what others have suggested or throw an idea in yourself - we'd love to hear from you so that we can improve our service.
Users can easily view help created with HelpBurner on their iPhones, iPads or any other devices equipped with full web browsing capability. Now your users really can get help from anywhere, any time, any how.
Exporting to blogs, web, PDF and rich text e-mail are all supported by HelpBurner and we're adding more all the time. Contact us if there's an export target you need.
Use the built-in export themes, customize them or build your own based on standard HTML and CSS.
What better way to solve common user problems and answer frequently asked questions, than with a step-by-step illustrated solution, delivered directly to your users’ in-box? With HelpBurner that's only a few clicks away for any help topic!
Updating help is easy with HelpBurner because HelpBurner remembers where you’ve published your help, even if you don’t! Old or edited content can be replaced with new content whenever you re-publish, which ensures that that up-to-date help is always available to users.
Linking your help topics together with HelpBurner is a piece of cake. Full hyper linking is supported by HelpBurner, whether you’re linking between help topics, to websites, or any other type of link.
Life is too short for bad software and poor support... we're here to build a relationship with our users and provide remarkable support every time. We call it Samurai support, and it’s all part of the deal – free!
If you’re having trouble with HelpBurner, check out HelpBurner's community powered forums. Get answers to your questions quickly.
Here are a few samples of help created in HelpBurner. You can check out more samples on the HelpBurner samples page.
HelpBurner uses standard XML to store your help topics, so if you want to export help to use somewhere else, no problem...just like it should be!
HelpBurner lets you tag content that isn’t quite user-ready as draft content. This lets you work as you go, but ensures that content that’s not quite ready to go isn’t published accidentally.
With HelpBurner's library, it's easy to organize help topics in projects and folders with the drag-and-drop ease you're used to.
HelpBurner’s undo capability means that you can experiment freely and your content will be safe – what’s done can be undone.