Building engaging help and tutorials around perfect screen captures is just so simple... and it leads to better communication with your users.
HelpBurner's built-in screen capture tool lets you capture exactly what you need quickly and easily – whether it’s your desktop, windows, regions or web-pages. With the new semi-transparent overlay, pixel-perfect capturing is super simple and captures are dropped directly into your help so you can add words easily.
If you're anything like us, you've already got loads of images and captures that you don't want to throw away! Just point HelpBurner at them and you're good to go... HelpBurner imports existing images without breaking a sweat.
HelpBurner's annotation tools allow you to easily explain a complex process to your users through images instead of words. HelpBurner allows you to effectively show your users what to do instead of telling them. You can move, edit or delete annotations with a single click.
Picture not quite right? Don't worry... you can re-capture it anytime so that it's perfect. There’s no need to work with external tools to crop and adjust your captures... HelpBurner does it all for you. Plus, anything you do with HelpBurner you can undo, delete, or redo.
Having good help at your users’ fingertips is like having you right there, guiding them along, every step of the way. HelpBurner makes it easy for you to create user-friendly help. You can get rid of the old, stuffy manuals that no-one reads and welcome in the future in help: help 2.0.
HelpBurner's user interface is simple and intuitive to use. It’s been designed specifically with ease-of-use in mind from the get-go, so that you and your users can get straight down to what's important. HelpBurner’s intuitive user interface is focussed on letting you create great content, not wrestling with poorly designed software that you almost need another help manual for just to get you started!
New releases are made every two weeks and they're developed based on our customers’ feedback. See what others have suggested or throw an idea in yourself - we'd love to hear from you so that we can improve our service.
Users can easily view help created with HelpBurner on their iPhones, iPads or any other devices equipped with full web browsing capability. Now your users really can get help from anywhere, any time, any how.
Exporting to blogs, web, PDF and rich text e-mail are all supported by HelpBurner and we're adding more all the time. Contact us if there's an export target you need.
Use the built-in export themes, customize them or build your own based on standard HTML and CSS.
What better way to solve common user problems and answer frequently asked questions, than with a step-by-step illustrated solution, delivered directly to your users’ in-box? With HelpBurner that's only a few clicks away for any help topic!
Updating help is easy with HelpBurner because HelpBurner remembers where you’ve published your help, even if you don’t! Old or edited content can be replaced with new content whenever you re-publish, which ensures that that up-to-date help is always available to users.
Linking your help topics together with HelpBurner is a piece of cake. Full hyper linking is supported by HelpBurner, whether you’re linking between help topics, to websites, or any other type of link.
Life is too short for bad software and poor support... we're here to build a relationship with our users and provide remarkable support every time. We call it Samurai support, and it’s all part of the deal – free!
If you’re having trouble with HelpBurner, check out HelpBurner's community powered forums. Get answers to your questions quickly.
Here are a few samples of help created in HelpBurner. You can check out more samples on the HelpBurner samples page.
HelpBurner uses standard XML to store your help topics, so if you want to export help to use somewhere else, no problem...just like it should be!
HelpBurner lets you tag content that isn’t quite user-ready as draft content. This lets you work as you go, but ensures that content that’s not quite ready to go isn’t published accidentally.
With HelpBurner's library, it's easy to organize help topics in projects and folders with the drag-and-drop ease you're used to.
HelpBurner’s undo capability means that you can experiment freely and your content will be safe – what’s done can be undone.